Dear WordPress site owner!

Here's the solution you've been waiting for...

Designed to make your life easier!
UK-based complete WordPress support to solve all your techy headaches!

We are here to look after your website 24/7, so YOU don’t need to worry about anything.

Imagine this for a moment...

What to do?
You wake up in the morning and go online to check your emails. You notice there are several emails from clients and leads saying that your site is down. You jump on the computer to check what’s wrong.

To your dismay, the site has been hacked overnight because of some security vulnerability. Your beautiful, lovely, creative website, that you’ve spent so long perfecting and polishing, adding blog posts, driving traffic to with all the marketing – is gone.

Instead you see a silly and slightly offensive cartoon mocking your inept web skills.

What would you do next? How would you feel?

Would you know who can resolve this for you quickly?

Unfortunately these are common occurrences in the wide realms of the Internet. Hacking existed, exists and will exist, often targeting small business owners where they can’t possibly gain anything financially or politically.

Fortunately there is a solution, a way to protect your business and your website from hackers, but if you do get hacked – the ability to get back online quickly and efficiently.

This solution involves setting up a system of WordPress plugins that will secure, protect and monitor your website, as well as backing up your content on a regular basis. The importance of backup can be invaluable in a scenario like this.

On a daily basis some of WordPress plugins and themes get updated. So each week your website with one theme and several plugins will receive a handful of update notifications. Over a month – it can be well over a dozen. And from time to time, WordPress itself gets updated to a new version. If you manage your own website, you will have seen those notifications.

But what do you do when they happen? Should you just update all plugins and themes? And WordPress? But what if updates ruin your website because they become incompatible with each other? Or a new WordPress version corrupts your database?
Waiting to update

This is when a full recent backup becomes invaluable.

With a click of button (OK, a few buttons) your saved website version can be put back online, no fuss and no loss.

You might be wondering how you can ensure your website is safe and secure now.

Or you might be wondering how to get this wonderful backup solution working on your site.

But you certainly don’t want to spend hours again trawling through web forums and blogs, looking for answers, trying to implement them all on your own, and getting nowhere fast.

I haven’t got the time to sit here for hours trying to figure it all out – you scream (or sigh).

We hear you!

That’s why we have put together WordPress Website Maintenance and Support packages specifically for business owners like you.

What we offer

Our complete WordPress support solution has been specifically designed for entrepreneurs like you.
SupportWith our support you can have complete faith that we will do the right thing and give you the best advice about your website.

We are here to look after your website 24/7 so you don’t need to worry about anything.

And if you need anything done that you don’t already know how to do, or don’t want to do – we will sort it out quickly and efficiently.

We are experts in what we do, long-established in the UK, not some offshore “here today, gone tomorrow” type of freelancer.

Our aim to deliver the best customer service possible, so that your website’s ranking and look are improved and it works better, providing a better experience to your potential clients.

Who are we?

“We” are a team of designers, coders and technology experts, available on the other end of the email for all our clients. And our team is just awesome! (even if we say so ourselves!). The business has been set up by 2 partners back in 2007.
Tamara
Tamara Baranova
Digital Marketing Strategist
Tamara specialises in all things digital and loves learning about new tools, systems and widgets. She’s an expert in setting up back-end systems, themes and plugins for any WordPress website. She has been running TJConsulting Media – digital strategy consultancy since 2007.
Jay
James Scott
WordPress Coding Expert
James has a passion for getting things right and exact on websites. He loves tweaking the code and styles to get it looking perfect in all browsers and mobile platforms. He’s the head of the Helpdesk Support team.

These packages are for you if…

  • You have a self-hosted WordPress website (based on Wordpress.org, not Wordpress.com)
  • You want to spend your time creating great content and products for your clients.
  • You are not a technology expert and you don’t aim to become one, as your business is in a different field all together.

These packages are NOT for you if…

  • Your website is hosted on any other platform (WordPress.com, Wix, Joomla, SquareSpace etc)
  • You love researching plugins, themes and solutions, testing and trying them yourself on the website, and resolving any issues.
  • You don’t care how much time and money you could waste, while solving small technical issues or while your website is down and inaccessible to potential clients.

Our WordPress maintenance packages

Not sure which one is right for you or need something else? Just contact us here.

BASIC


ADVANCED


PREMIUM

£
49
/month
£
99
/month
£
189
/month

Private Facebook Group & WordPress Usage Tips


Private Facebook Group & WordPress Usage Tips


Private Facebook Group & WordPress Usage Tips


Plugins and WordPress Updates


Plugins and WordPress Updates


Plugins and WordPress Updates


Daily Database Backups to a Secure Cloud Location


Daily Database Backups to a Secure Cloud Location


Daily Database Backups to a Secure Cloud Location


Weekly Full Backups to a Secure Cloud Location


Weekly Full Backups to a Secure Cloud Location


Weekly Full Backups to a Secure Cloud Location


Uptime Monitoring


Uptime Monitoring


Uptime Monitoring


UK-Based Helpdesk


UK-Based Helpdesk


UK-Based Helpdesk


Monthly SEO Performance Reports


Monthly SEO Performance Reports


Email Support Helpline


Email Support Helpline


On-page SEO Improvements


Unlimited Jobs Done For You


Purchase Now


Purchase Now


Purchase Now

Need something else?

Got multiple websites?
Need something else like email marketing, blog publishing, sales page creation or social media management included?
Got a large web development project in mind?

Contact us for a bespoke quote.

Praise and Feedback

Over the years we have built and maintained nearly a hundred WordPress websites for our clients. We know what we are talking about.
I decided I needed to walk the talk and focus on my strengths and use the strengths of others in areas I struggle more, so I’ve invested in paying for my website maintenance. I’m astonished at the difference it’s made to me as a ‘one man band’ company. I worried for years I couldn’t afford it, but it’s been worth every penny and frees my time to do what I’m good at.
Rachel AndersonLife Coach, Tea & Empathy
Now that we have been working together for almost half a year I just wanted to say thank you for your help in all things web and I appreciate your knowledge, help and quick responses and that I can deal with you directly. THANK YOU!
Bettina DedaStylist, BD Colour Design
Tamara completed some technical work for me and I found her to be easy to work with, she delivered on time and also over delivered on what I’d requested. Now I’ve worked with her once, I look forward to working with her again and utilising her technical expertise rather than trying to figure technical stuff out myself – money well spent for me!
Alison BradfordBusiness Coach
Tamara knows her craft and delivers beyond expectations. She has helped me make many business targets possible. My profile has been raised by the quality of her work. I am more than happy with my website! It is doing exactly the job I had planned for it to do – lead generation and positioning as an expert. I now have a professional look and am getting the attention of my target market!
Oma EdojaBusiness Coach

How It Works: Simple & Easy to Get Started

Getting started and eliminating your WordPress technical headaches is super-easy.
Step 1
  • Choose the Package
Step 2
  • Checkout
Step 3
  • Provide Details
Step 4
  • High Five & Relax!
Payments are made through secure website where you can use credit or debit cards to set up your subscription through Stripe.

Once we've received your order, we will send you a link to complete an Information Form about your website: typically we will need your login details for WordPress and FTP.

Once we've received your information, we'll get to work on securing your website. And you can just relax knowing that your site is now safe and secure, and enjoy running your business!

Got any questions or concerns about these packages? Feel free to get in touch with us to get a quick no-BS honest answer.

If you’d like to go ahead, click one of the buttons above to get the ball rolling. See you on the other side!

Frequently Asked Questions

We are here to help. So that your business can focus on creating amazing products & services, rather than being stuck in techy-mares.

What happens if my website gets hacked?

We will work for as long as it takes to restore your website back online using the latest stored backup that we have.

Where are my backups stored?

Backups are stored securely in Amazon S3 storage vault. Therefore if your hosting account goes down, your backups are still safe and secure.

What is the “complete security solution”?

It means all plugins and systems that will protect your website from intruders, monitor its status, reduce the number of spam comments you receive, back up your website.

Where is the helpdesk for this service?

The main helpdesk is located in Wisbech, Cambridgeshire. We are a UK-based business. Our opening hours are 8am to 5pm. Emails are monitored 24/7 so if you have an urgent issue with the website outside of those hours – it can be dealt with as well.

What’s the email support helpline and how will it benefit me?

If you hate trying to find information online on how to resolve a small issue with the site, which plugin to choose, how to implement a change on the site – that’s the solution for you. It won’t cost you anything trying to do the research – we do it for you, if we don’t know the answer already (chances are – we do, after working with nearly a 100 WordPress websites in the past 7 years). If you are confused which plugin to choose (as they all seem to do the same thing, right?) we can help you as well.

What’s the SEO performance report?

It’s an automated report generated about your website and its search ranking according to keywords. You can therefore track your SEO efforts to see if you are getting more traffic, appear higher in search engine results, and are found for the right keywords.

What kind of jobs can you do for me? Are they REALLY unlimited?

There are a number of jobs we can do – we are super helpful here. Jobs can include:

• Add tracking code for social media ads
• Add tracking code for Google Analytics
• Configure your RSS feed
• Add/remove widgets in the sidebar
• Add/remove menu items
• Redirect not found/missing pages to remove 404 errors
• Fix fonts, colours, spacing, and other layout issues
• Change website logo, header, background images
• Change code for a custom subscription form without disrupting the design
• Add new products to your shopping cart
• Change settings in the shopping cart
• Add new members to your membership website
• Create a new membership level
• And more!

Yes jobs are really unlimited. The only thing is jobs need to be small – i.e. to be able to be completed within 30 minutes or less.

If you have large changes or jobs in mind (setting up a sales page, implementing a shopping cart or a membership area etc.) we can certainly help with those too, but they won’t be included in the standard subscription.

What if I don’t like this service?

You can cancel any services at any time, we would ask that you let us know a month in advance – just so we can simply disconnect any plugins and tools your website won’t need if we are not monitoring it for you.

How can I pay?

Your first payment will be taken automatically by PayPal. After that we will contact you to set up a recurring subscription via Stripe using your credit or debit card.

How can I get started?

Just click one of the buttons to purchase your chosen package. If you prefer to get an invoice – contact us directly. Once we’ve received your payment we will request you provide access details for your website (WP admin login, FTP or Control Panel login) and we are ready to get started.

What if my question isn’t answered?

Feel free to get in touch with us on support@wpdesigngenies.com and we’ll help you right away.

Are you ready to resolve all your WordPress headaches?

Simply sign up below for a Complete Maintenance & Security Package and get help today!


BASIC


ADVANCED


PREMIUM

£
49
/month
£
99
/month
£
189
/month

Private Facebook Group & WordPress Usage Tips


Private Facebook Group & WordPress Usage Tips


Private Facebook Group & WordPress Usage Tips


Plugins and WordPress Updates


Plugins and WordPress Updates


Plugins and WordPress Updates


Daily Database Backups to a Secure Cloud Location


Daily Database Backups to a Secure Cloud Location


Daily Database Backups to a Secure Cloud Location


Weekly Full Backups to a Secure Cloud Location


Weekly Full Backups to a Secure Cloud Location


Weekly Full Backups to a Secure Cloud Location


Uptime Monitoring


Uptime Monitoring


Uptime Monitoring


UK-Based Helpdesk


UK-Based Helpdesk


UK-Based Helpdesk


Monthly SEO Performance Reports


Monthly SEO Performance Reports


Email Support Helpline


Email Support Helpline


On-page SEO Improvements


Unlimited Jobs Done For You


Purchase Now


Purchase Now


Purchase Now